It can be so easy to blame others and persist with grudges and other baggage. Personally, I spent a lot of the early part of 2010 in that place. I read a blog post by Robin Sharma the other day. One of his 22 ways to become spectacularly inspirational was
Use words of leadership versus the language of victimhood
That is so powerful!
I got an email from a colleague this morning. My first instinct was to throw it back in his face with some witty comment. No, that would be the language of victimhood. Far better to admit where the organization had got it wrong, and suggest ways that we could improve the service levels to this particular customer.
I feel so much better for having taken the Leadership route! I hope my colleague does, too.
What can you do to stop wearing the mask of victimhood?