Here are six habits which, if performed consistently, will raise your leadership performance beyond recognition.
1. Tell the truth
Trust is the foundation of leadership (John C Maxwell’s Law of Solid Ground). Don’t even tell little white lies. Be 100% honest in all your communication.
2. Keep your commitments
I am sure you know people who are consistently late or need to be reminded to carry out an action they said they would do. Regardless of our intentions, if we fail to keep our commitments, we will be perceived as unreliable. Do what you said you would do, when you said you would do it.
3. Go the Second Mile (without hesitation)
Dr Wayne Dyer said “It’s never crowded along the extra mile”. Successful people usually do that little bit extra to exceed expectations and over-deliver on their promises. Make sure you are known as someone who gets on with their tasks with a great attitude and never complain. Your true worth is determined by how much more value you give than you receive in payment (Bob Burg & John David Mann – The Go Giver).
4. Don’t give False Impressions: Be Real
Be authentic to the real you. Your character influences trust – you have to be consistent to your values and your ethics.
This above all: to thine own self be true,
And it must follow, as the night the day,
Thou canst not then be false to any man.
Shakespeare: Hamlet, Act 1, Scene 3.
5. Be the Example at All Times
Be the role model that others can look up to. People follow leaders stronger than themselves (John C Maxwell’s Law of Respect).
6. Stop Chasing the Snake
The old tale of two people out in the back country and one is bitten by a snake. The immediate reaction of some would be to chase after the snake to kill it and get revenge. However, the poison would have had the opportunity to course through the bloodstream, drain the victim’s energy and possibly hasten death. Far better to respond to the situation – lance the bite and suck out the poison.
How do you react when you get a “snake bite” (like losing an order or missing a flight)? Far better to learn from the situation, respond in a well thought manner and focus on the future, not what has just happened in the past!